Terms of sale

Who is selling

Mossegada S.L., CIF ESB65977431, C/Astúries, 37 · 08012 Barcelona (Spain). Contact: bouncibles@mosseg.com.

Prices

Each Bouncible costs 6.99 € VAT included (Spanish standard VAT, 21%). The prices shown on the site are always what you pay for the product; shipping is calculated separately and shown before you pay.

Shipping costs

· Mainland Spain and the Balearic Islands: 5 €, free from 30 € of purchase.
· Canary Islands, Andorra and the rest of continental EU: 8 €, free from 40 € of purchase.

The Canary Islands and Andorra sit outside the EU customs or VAT territory: if the shipment attracts customs charges or import taxes at destination, they are paid by the customer.

How an order works

You pick the products, add them to the cart and complete the payment. Price, shipping and total are always calculated by our server: nothing in your browser can change what you pay. Once the order is placed you will receive a confirmation email. The contract is formed when we send you that confirmation.

Payment

Card payments go through Stripe, on a secure Stripe-hosted page. Mossegada S.L. never sees or stores your card details.

Delivery time

· Ireland and the rest of continental EU: 5 working days.
· Mainland Spain: 48 hours (2 working days).
· Canary Islands and Andorra: 10 working days (customs clearance applies).

Delivery times run from order confirmation and are given in working days. In any case, as required by article 66 bis of the Spanish Consumer Protection Act, your order will be delivered within a maximum of 30 calendar days. If for any reason we could not meet the deadline, we would tell you and you could cancel the order for a full refund.

Right of withdrawal

You have 14 calendar days from receiving your order to withdraw from it without giving any reason. Conditions and procedure are in the Returns policy.

Warranty

All products carry the 3-year legal warranty for lack of conformity. If a product arrives faulty or broken, we replace it or refund you at no cost.

Product safety

Bouncibles meet or exceed the EN71 / ISO 8124 toy safety standards.

Complaints and dispute resolution

If anything goes wrong, write to us first at bouncibles@mosseg.com and we will try to sort it out straight away. Mossegada S.L. is not currently signed up to any consumer arbitration body. As a consumer you may turn to the consumer protection authorities of your country or to the courts of your place of residence.

Governing law

These terms are governed by Spanish law, without prejudice to any rights the law of your country of residence grants you as a consumer.

Mossegada S.L. · C/Astúries, 37 · 08012 Barcelona (Espanya) · CIF ESB65977431 · Última actualització: 10/08/2026

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Minimum order: 5 units (mix any characters you like)
Mainland Spain & Balearics: 5 € (free from 30 €) · Canary Islands, Andorra & continental EU: 8 € (free from 40 €)